We will make a planning according the actual products.
Samples will delivery within 15 to 20 days.
5000pcs will delivery within 30 days.
Over 5000pcs or 10,000pcs will delivery in partial within 50 days.
Advice and discussion are very important
1.Our Customer service will begin to track the product processing every day until you receive the goods and verify the product quality when you finish the payment.
2.Online via SKYPE:Emma-realpoo; Also through mail, voice phone, message could contact us at any time! 3.Follow up the case, record the entire process. Solution will be provide with 24 hours. Meanwhile,the problem complaint will be reported to QC department. QC will find defect from which department ,who is in charge to identify responsibility. 4.Collect and record all the voice from each customer respond , suggestion, requirement.
5.All products have 1 year warranty.If there is no man-made problem,we will replace or repair for your freely.
6.We own the best after-sale service,if any problems happen,our team will do our best to solve for customers.
Customer Service Center (International) From Monday to Saturday between 08:00-17:30 hours (Beijing Time)